Arrangements may be in place to protect your staff and premises, but what about your business itself?
With recent events posing commercial vulnerabilities such as Brexit, COVID-19, severe adverse weather and many other unplanned events, it is key to any business to address risk and put plans in place for business continuity.
The latest versions of the following ISO standards all have a risk based approach and the ability to assist in planning for these types of occurrences:
- ISO 9001 Quality Management Systems Requirements
- ISO 14001 Environmental Management Systems Requirements
- ISO 27001 Information Security Management Systems Requirements
- ISO 45001 Occupational Health and Safety Management Systems Requirements
All four standards contain clause 6.1 which relates to actions to address risks and opportunities. This requires risk identification and a process for mitigation and application of contingencies to reduce exposure. These risks are regularly monitored to ensure that arrangements are up to date and managed.
Section 7.4 of all four standards addresses internal and external communication which puts in place a structure to define what to communicate, who to communicate it to and when.
Section 8.4 of ISO 9001 outlines the requirements relating to control of externally provided products and services which works towards safeguarding your supply chain and putting contingencies in place. This has been tested by many of our clients recently with transport disruption during recent storms and has greatly assisted in making sure that service level agreements have been met.
Section 8.2 within ISO 14001 and ISO 45001 specifically addresses emergency preparedness and response which is regularly reviewed, tested and managed in line with risks. Many clients have developed this policy for a more global approach incorporating arrangements to manage events such as isolation.
HR Services Scotland have an experienced Commercial team who support organisations through ISO certification. When applied effectively to your organisation, ISO standards can support and assist in the sustainability of your organisation.